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For "Contact Community Team", let's use a private thread rather than an escalated flag. As with other issues, a mod-to-team escalation might require some back-and-forth, but a flag affords only a ...
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#2: Post edited
by
Monica
·
2022-02-08T02:26:57Z (almost 3 years ago)
- For "Contact Community Team", let's use a private thread rather than an escalated flag. As with other issues, a mod-to-team escalation might require some back-and-forth, but a flag affords only a single message in each direction (flag and response).
- Since we want team contacts to be visible to all mods, this could be a thread attached to a user just like mod-to-user messages (mods can already see those), except obviously the user doesn't get to see these ones. If mods need a user-agnostic way to contact the team (an issue that's not about a particular user but something else), we can always attach it to the System user.
- For "Contact Community Team", let's use a private thread rather than an escalated flag. As with other issues, a mod-to-team escalation might require some back-and-forth, but a flag affords only a single message in each direction (flag and response).
- Since we want team contacts to be visible to all mods, this could be a thread attached to a user just like mod-to-user messages (mods can already see those), except obviously the user doesn't get to see these ones. If mods need a user-agnostic way to contact the team (an issue that's not about a particular user but something else), we can always attach it to the System user.
- Alternatively, if a thread can be attached to a flag, then the flag could provide visibility to mods while the thread affords discussion. This would allow mods to discuss other flags too (h/t Moshi).
#1: Initial revision
by
Monica
·
2022-02-08T01:24:41Z (almost 3 years ago)
For "Contact Community Team", let's use a private thread rather than an escalated flag. As with other issues, a mod-to-team escalation might require some back-and-forth, but a flag affords only a single message in each direction (flag and response). Since we want team contacts to be visible to all mods, this could be a thread attached to a user just like mod-to-user messages (mods can already see those), except obviously the user doesn't get to see these ones. If mods need a user-agnostic way to contact the team (an issue that's not about a particular user but something else), we can always attach it to the System user.